Publications

9-1-1 Operations Manual - State of California Emergency 9-1-1 Program Manual
9-1-1 CPE FAQs - Customer Premise Equipment Frequently Asked Questions.
General Publications
- Local Government Agency Information Packet
- Purchasing Authority Manual
Wireless, VoIP, and Next Generation E9-1-1 Publications
- CA 9-1-1 Comparison of Network Call Types
- BSA Audit Report of Wireless E9-1-1 - Wireless E9-1-1 Supplemental Information
- Wireless Brochure - Available to Download and Print or to Order Copies of This Brochure Please Contact Your 9-1-1 Office Consultant
- VoIP Brochure - To Order Copies of This Brochure Please Contact Your 9-1-1 Office Consultant
- Next Generation E9-1-1 Network Project Summary Report (April 2003) - Next Generation E9-1-1 Network Project Description
Legislative Reports and Publications
- An Analysis of Gaps in Statewide 9-1-1 Services - Report to the Legislature (February 2007)
- 3-1-1 Report to the Governor and Legislature, February 23, 2001 - State of California 9-1-1/N-1-1 Legislation Information