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California citizens and government agencies depend upon state telecommunication systems to conduct routine business and obtain assistance during emergencies. With excellent customer service in mind, about 500 dedicated people statewide in the DGS Telecommunications Division (TD) work behind the scenes in three offices to ensure that these essential systems are there when needed.
These offices are:
The California 9-1-1 Emergency Communications Office
We serve over 34 million people in 58 counties in the 5th largest economy in the world. We provide oversight of the 9-1-1 network and about 500 police, fire, and paramedic dispatch centers, also known as Public Safety Answering Points (PSAPs). Our dedication helps keep Californians connected during times of crisis.
The Office of Public Safety Communications Service (OPSCS)
Has supported the public safety sector for more than 50 years. From scaling 100 foot tall radio antenna towers to installing and maintaining radio and microwave equipment, to repairing mobile communication units in California Highway Patrol cars and Department of Forestry outposts, the PSRS is the premier one-stop shop for public emergency communications systems support
- RadioCal
OPSCS services are now available to other government agencies. Click RadioCal for information.
 Note: CALNET and other telephone services, except 9-1-1 Emergency Services, are now handled by the Department of Technology Services (DTS, http://www.dts.ca.gov/).
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